Director, Field Alliances Operations

About the Role

The Director role within the Field Alliances Operations team will be responsible for building and managing the Field Alliances Operations theater team supporting the rapidly growing Crowd Strike Partner ecosystem and partnering with our Alliances leadership team.

This position requires an individual who can balance strategy with tactical execution and who thrives in an extremely dynamic, rapidly evolving, fast‑paced work environment, often working under tight deadlines with changing requirements.

The successful candidate will be an experienced field operations leader, capable of building and developing high‑performance teams in both hiring externally and developing internal top talent.

• Business Partner for Theater leader – be the go‑to for the Theater leader, helping them manage their business and solve problems, partnering with the extended Alliances operations team.
• Build out and manage a team to ensure day‑to‑day operational excellence of Crowd Strike Alliances team.
• Work proactively with Alliances leaders, aligning with their strategy and priorities.
• Lead territory planning, goal setting and quota‑assigning process for Theater.
• Be an expert on operational processes and advise Alliances leader(s) and their team(s).
• Work cross‑functionally with other Alliances ops teams and leverage their experience.
• Understand and interpret data, and prepare metrics and KPIs that are shared with management on a regular basis.
• Advise on process enhancements and liaise with the IT and capability team.
• Participate in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future state.
• Institute best practices and scalable processes including data flow.
• Identify opportunities to constantly improve and streamline processes, especially as the partnership model expands, aligning with cross‑functional teams to ensure a positive user experience for our partners.
• Help set up KPIs to monitor and optimize sales and partner performance.
• Onboard new hires, manage knowledge transfer and training materials.
• Optimize and prioritize tasks and act as the point for escalation within the theater region.

• Bachelor's degree
• 10 years People Management experience
• 10 years of Field Sales or Channel/Partner Operations experience
• Proven experience in managing field territory models
• Proven experience in leading a goaling/quota setting process
• Ability to establish strong partnerships and relationships and successfully work across organizational boundaries
• Ability to quickly synthesize data and provide recommendations
• Excellent presentation and communication skills
• Expertise in business applications including Excel, PowerPoint, Salesforce and PowerBI (Tableau is a plus)
• Curious mind and willingness to constantly improve experience for our partners and internal teams
• Proven experience utilizing AI technologies to enhance decision‑making, streamline workflows and processes, improve efficiency and drive business outcomes.

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world‑class amenities
• Great Place to Work Certified™ across the globe

Crowd Strike is proud to be an equal‑opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy‑related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.

We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, return from lay‑off, terminations and social/recreational programs—on valid job requirements.

Crowd Strike participates in the E‑Verify program.