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Senior AI Adoption & Strategy Lead
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-19
Listing for:
Zendesk
Full Time
position Listed on 2026-07-19
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Zendesk seeks an AI Success Strategist to own end‑to‑end delivery of customers’ AI roadmaps: translating product capabilities into clear business strategies, defining a long‑term AI vision, aligning internal and external teams, and driving execution from initial adoption through sustained expansion.
Your success is measured by high customer satisfaction, increased automated resolution usage, and improved retention—while orchestrating the right mix of product, services, and partner resources.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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