Focused Relationship Manager: Own NRR & Expansion
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-09-05
Listing for:
MassMutual Ventures
Full Time
position Listed on 2026-09-05
Job specializations:
-
Business
Client Relationship Management, Business Development
Job Description & How to Apply Below
Big Time is seeking a Relationship Manager to own a defined post-sale book, drive retention, adoption and expansion, and hit a revenue quota. This role operates with an AI-enabled operating model, focusing on value delivery and proactive risk management.
You will manage cross-functional relationships, leverage Big Time's platform across Delivery, Resource Management, Quotes, Payments, and Enterprise modules, and build trusted advisory partnerships with economic buyers to maximize ARR and NRR.
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