Improvement Consultant Ii

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Responsible for leading quality and performance improvement initiatives that drive patient safety, reduce waste, improve process reliability, and optimize operational efficiency. Collaborates with multidisciplinary teams across Memorial Health to apply Lean Six Sigma methodologies, facilitate change, and sustain measurable improvements in clinical and operational outcomes. The Performance Improvement Consultant II leads system-level or cross-departmental projects and serve as a mentor for entry level consultants, who focus on unit-level projects under supervision.

This role works with a high degree of autonomy while receiving strategic oversight and coaching from Master Black Belts and Quality Leadership. This role works independently with minimal supervision. Handles moderately complex issues. Has departmental influence and cross-functional outcomes and may lead small project teams. This role is central to building a culture of continuous improvement by serving as a project leader, educator, and mentor, ensuring that initiatives align with Memorial Health’s mission and deliver measurable impact on patient care and operational excellence.

To review Memorial's Benefits :

• Bachelor’s degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required.
• In lieu of Bachelor’s degree, 5 years related experience will be considered.
• Master’s degree in Healthcare Administration, Public Health, Business Analytics, or related discipline is preferred.

• American Society of Quality (ASQ) Lean Six Sigma Green Belt certification required. Must maintain certification through ASQ recertification process;
  Black Belt preferred.

• Minimum 2 years of on-the-job experience in one or more areas:
  Six Sigma and Lean Methodologies, Analytical Tools, and/or Team Facilitation
• Demonstrated success leading system-level or cross-departmental projects to improve outcomes, patient safety, or operational performance.
• Clinical experience highly desired.
• Familiarity with healthcare regulatory standards (Joint Commission, IDPH) or Baldrige Health Care criteria desired.

• Advanced ability to perform data analysis, identify trends, and translate findings into actionable strategies.
• Strong facilitation and change management skills to lead diverse teams.
• Ability to independently balance multiple high-priority projects in a fast-paced environment
• Proven mentoring and coaching skills to guide Yellow Belts, Green Belts, and project team members.
• Proficient in statistical and quality improvement software (QI Macros, Minitab, Simul8, etc.) and Microsoft Office Suite
• Familiarity with clinical workflows, EHRs, and healthcare data sources.
• Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization.
• Strong, analytical, planning, problem-solving and organizational skills.

$34.34 - $53.23 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact  Requests will be handled confidentially.