Senior Learning Designer, Emerging Technology & AI Fluency

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

The Senior Learning Experience Designer for Emerging Tech & AI Fluency will design learnings that people want to go through. This team treats design as a craft and holds a high bar for quality. Most learning content is forgettable, and our aim is to produce work that isn't. This role is responsible for designing strong visuals and narratives for an Enterprise audience.

This is a senior individual contributor role. You'll own the visual design, the narrative, and the overall experience of AI-native courses and learning experiences from concept through finished product, and you'll help set the quality standard for the team's work.

• Design courses and learning experiences end to end: the visual system, the narrative arc, and the experience of a learner moving through the material.
• Write and structure content so that it teaches clearly and reads well.
• Build the visual identity for courses in Figma, the Adobe suite, and video tools, and use generative AI image and video tools to produce work more quickly and at a higher standard.
• Prototype early and often, gather feedback, and refine.
• Partner with the technical lead through the build so that design intent carries through to the final product.
• Create compelling visual designs and multimedia content that communicate complex concepts in a clear, engaging, and audience-focused manner.
• Transform technical, data-heavy, or specialized content into intuitive learning experiences, communications, and storytelling assets.
• Develop creative deliverables across multiple formats, including digital graphics, presentations, videos, motion graphics, and interactive content.
• Partner with cross-functional stakeholders to understand business objectives and translate them into impactful visual and narrative solutions.
• Utilize Figma, Adobe Creative Suite, and video production tools to design, produce, and refine high-quality creative assets.
• Integrate generative AI technologies into the creative development process to improve efficiency, enhance content quality, and explore innovative design solutions.
• Write and edit content that simplifies complex information and ensures clarity, consistency, and audience engagement.
• Maintain high standards of design excellence, applying sound judgment and providing rationale for creative decisions and recommendations.
• Contribute to concept development, visual storytelling, and creative strategy from ideation through final execution.
• Adapt quickly to changing priorities, evolving business needs, and ambiguous requirements while delivering quality work in a fast-paced environment.
• Continuously evaluate emerging design trends, tools, and AI-enabled capabilities to drive innovation and improve the user experience.
• Bring your own point of view to the work.

• Bachelor's degree in communications, marketing, educations, technology and design, social sciences, or a related field, or equivalent experience required.
• 6+ years of experience in corporate accounting or controllership, close and reporting, and compliance, in professional services, or a related field required.
• Formal learning or instructional design experience preferred, but not required.
• Background in a creative field outside learning, such as editorial, film, product, brand, or games preferred, but not required.
• Experience explaining technical subjects to non-technical audiences.

• Certified Professional in Talent Development (CPTD), Instructional Design, Lean Six Sigma Green Belt, or equivalent certification preferred.

• Demonstrated ability to translate complex, technical, and highly regulated business content into engaging, learner-centered experiences and clear instructional materials.
• Expertise in visual communication, instructional storytelling, and information design, with the ability to create compelling learning assets that drive engagement and knowledge retention.
• Strong knowledge of adult learning principles, learning experience design methodologies, and content development best practices.
• Experience designing multimedia learning solutions, including eLearning, video,…