Customer Service Representative - State Farm Agent Team Member
Listed on 2026-02-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Customer Service Representative - State Farm Agent Team Member
Full Time in Mokena, IL
- 401(k)
- Bonus based on performance
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION
We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent service to our clients by addressing inquiries, resolving issues, and ensuring a positive experience.
We are focused on providing our clients with the best customer service that they will experience. We look forward to connecting with you if you are the customer-focused and empathetic team member we are seeking. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
- Answer client inquiries and provide policy information via phone, email, chat, or in-person.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of client interactions.
QUALIFICATIONS
- Excellent communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Ability to handle stressful situations calmly and professionally.
- Strong problem-solving skills and attention to detail.
- Previous customer service experience preferred.
Compensation $40,000.00 - $50,000.00 per year
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