Customer Service Rep; Jefferson St
Job in
Springfield, Sangamon County, Illinois, 62701, USA
Listed on 2026-02-13
Listing for:
Domino's Pizza
Full Time
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service -
Restaurant/Food Service
Job Description & How to Apply Below
Company Description
Job Description
We're looking for a friendly and efficient Customer Service Representative to join our team at our Springfield location (544 W Jefferson St). As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while managing various aspects of our pizza restaurant operations.
* Answer incoming phone calls professionally and take customer orders accurately
* Prepare high-quality pizzas and other menu items according to company standards
* Process cash and card transactions efficiently
* Provide exceptional customer service, addressing inquiries and resolving issues promptly
* Maintain a clean and organized work environment
* Collaborate with team members to ensure smooth restaurant operations
* Handle multiple tasks simultaneously during busy periods
* Assist with additional duties as assigned by management
Qualifications
* Excellent customer service skills with a friendly and positive attitude
* Strong communication abilities, both verbal and written
* Proficiency in taking phone orders and handling customer inquiries
* Basic math skills for processing transactions and handling cash
* Ability to multitask and work efficiently in a fast-paced environment
* Physical capability to lift up to 25 lbs and stand for extended periods
* Flexibility to work weekends, holidays, and various shifts as needed
* Team player with a willingness to assist colleagues and contribute to a positive work atmosphere
* Attention to detail in food preparation and order accuracy
* Basic computer skills for operating point-of-sale systems
* Ability to follow directions and adhere to company policies and procedures
* Strong time management and organizational skills
* Stress management abilities to maintain composure during busy periods
* Food handling experience is a plus, but not required (training will be provided)
Additional Information
All your information will be kept confidential according to EEO guidelines.
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