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Customer Service Rep HelpDesk/Support Bilingual

Utilities Customer Service & Billing Specialist

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: City Water, Light & Power
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 21.3 USD Hourly USD 21.30 HOUR
Job Description & How to Apply Below
A municipal utility provider is seeking a Service Representative I to handle customer interactions, including billing inquiries and payment processing. This role requires strong communication and multitasking skills to manage customer service inquiries efficiently. Candidates should have a high school diploma and experience in customer service. Benefits include health insurance, paid leave, and a pension plan. The position is located in Springfield, Illinois, and offers a starting pay of $21.30 per hour.
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