Seasonal Customer Service
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-05-31
Listing for:
Signet Jewelers
Seasonal/Temporary
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Summer Seasonal
Job Description & How to Apply Below
Overview
SEASONAL Customer Service & Shipping Associate – Watch Repair
We are seeking a Seasonal Associate to support our Watch Repair facility in Peoria, with a strong focus on phone-based customer support. This role serves as a key point of contact for customers while also assisting with shipping and data entry tasks.
Key Responsibilities- Answer incoming calls and provide timely, professional support to customers regarding repair status, shipping, and general inquiries
- Document customer interactions and update order details in internal systems
- Coordinate with internal teams to resolve customer questions and issues
- Support shipping functions, including preparing and tracking outgoing and incoming packages
- Maintain accurate data entry and ensure order information is up to date
- Previous customer service experience (call center experience preferred)
- Strong communication and problem-solving skills
- Experience with data entry and basic shipping/logistics processes
- Detail-oriented with the ability to multitask in a fast-paced environment
This is a seasonal role with the potential for extension based on business needs.
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