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Customer Service Rep HelpDesk/Support Technical Support Bilingual

Customer Success Rep - Fast-Paced Support & Growth

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Ferguson Enterprises, Inc.
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Ferguson Enterprises, Inc. seeks a Customer Service Representative in Illinois to assist customers with pre/post-sale inquiries and problem resolutions. Responsibilities include answering calls, emails, and web chats, ensuring one-touch resolutions, and handling warranty orders and return merchandise authorizations. The ideal candidate should have 2+ years of experience and strong communication skills. Competitive benefits and a supportive work environment are provided.
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