Emergency Dispatcher

Position: 9-1-1 Emergency Dispatcher
Department E-911 Title 9-1-1 Emergency Dispatcher Listed On 9/3/2025 Listed Until 12/31/2026

The Sangamon County Central Dispatch Systems/9-1-1 has an ongoing, revolving hiring list. Applicants will be required to test for placement on the list. Names on the list will be removed after one year from the date of testing. Applicant may only test once per rolling year.

Responsibilities

Answering all emergency 911 and non-emergency calls for police, fire, and EMS service in Sangamon County; entering the calls into a Computer Aided Dispatch system; and, handling radio transmissions from agencies served by SCCDS. A full job description is available as part of the application packet. This job is a fast-paced, high-volume, rewarding job requiring excellent customer service skills. The ability to multi-task is a must.

Requirements

Applicants must have a high school diploma or GED, pass a computer-based test, pass a typing test requiring 65 key strokes per minute, pass a drug test and in-depth background investigation, and be able to work any shift, weekends, holidays and mandatory overtime.

Skills

This job is a fast-paced, high-volume, rewarding career requiring excellent customer service skills and the ability to multi-task.

Benefits

The starting annual salary is $53,509 with contractual increases each year. Employees are offered Individual and Family Health, Dental, and Life Insurance enrollment options; paid vacation, holidays, sick leave, and personal days;
Retirement Plan (IMRF); optional Cafeteria Plan and 457 Plan; and shift differential pay. The International Brotherhood of Electrical Workers (IBEW), Local #193 represents SCCDS employees.

Applications may be picked up between the hours of 9am and 5pm at:

Sangamon County Central Dispatch Systems

2000 Shale

Springfield, IL 62703

Or online at

Central Dispatch 911 Application

Please return the application: via email to Chris Mueller, in person, or via fax at .

Further Info

None