Station Operator
Listed on 2026-06-02
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description
Central Illinois Security (CIS) is a well‑established Alarm Installation and Monitoring Company seeking candidates to cover overnight shifts (11:00 p.m. – 7:00 a.m.) Friday‑Sunday to join our Central Station Team in Springfield, IL. We will consider one part‑time candidate to fill this need.
In this role, you will be a front‑line representative for CIS working on the overnight shifts. The days of the week that the hired individual will work are Friday, Saturday, and Sunday. This is a 24/7/365 facility, which may occasionally require some holidays.
The compensation package includes an hourly wage of $17.00, paid overtime, paid time off, double pay for holidays (applicable if you work on the holiday), and other perks such as access to our 24‑hour health club onsite and a casual work environment.
Duties and Responsibilities- Promptly responding to alarms by making phone calls to businesses and homeowners
- Notifying appropriate authorities in emergency situations
- Professionally and efficiently answering incoming calls on a multi‑line phone system
- Providing excellent customer service
- Routing calls to appropriate extension/personnel
- Taking accurate and detailed messages
- Assisting with invoice mailings
- Greeting visitors via video intercom
- Once hired, you must obtain a PERC card, which will require fingerprinting and background checks at both the state and federal levels; CIS will coordinate and pay to obtain this certification.
- You must be at least 18 years of age.
- You must be available to work the overnight shift (11:00 p.m. to 7:00 a.m.) Friday‑Sunday, and some holidays.
- You must have permanent authorization to work in the USA. No visa sponsorship is available.
- Previous experience in a similar role will make you a stronger candidate.
CIS is an equal‑opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, domestic partner status, sexual orientation, genetic information, citizenship status, or protected veteran status.
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