Entry Level Sales Representative

Job Requisition : 54069
Closing Date: 03/22/2026
Agency: Department of Military Affairs
Class

Title:

IMA GUEST SERVICE MANAGER - 75818
Skill Option: None
Bilingual Option: None
Salary: $18.00 per hour
Job Type: Hourly
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code:

*** A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one. ***

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Department of Military Affairs is looking for a Guest Service Manager located at Camp Lincoln in Springfield, IL. This position performs a variety of front desk duties that includes checking guests in and out of their rooms. The Department of Military Affairs works with the members of the Illinois Air and Army National Guard. We welcome all interested applicants to apply.

• Ensure front desk area and lobby remains clean.
• Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
• Ensures that only authorized patrons use government sponsored quarters.
• Calculates and posts charges to a patron’s account and balances totals with control records.
• Maintains current check out list.
• Prints backup reports from property management system.
• Ensures housekeeping status of rooms is updated.
• Performs other duties as assigned.

• Accurately maintains and updates guest room assignments, checkout lists and patron accounts to enable quick and efficient retrieval of information.
• Maintains professional customer service.
• Promptly and courteously receives, greets and answers questions from visitors and telephone callers.
• Accurately registers guests ensuring compliance with established patron eligibility criteria.
• Accurately prepares reports according to regulations or established deadlines.
• Ensures compliance with all established safety policies, security policies and regulations.
• Candidates are preferred to have two years’ experience or education with computer software, hardware and AV equipment.

• Requires possession of a valid driver’s license.
• Requires ability to pass background check.
• Department of Defense background check and receipt of a DOD Common Access Card (CAC) is required for this position.

• Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
• If you are not already signed in, you will be prompted to do so.
• State employees should sign into the career portal for State of Illinois employees – a link is available at the top left of the  homepage in the blue ribbon.
• Non-State employees should log in on the using the “View Profile” link in the top right of the  homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
• If you have questions about how to apply, please see the following resources:
• State employees:
  Log in to the career portal for State employees and…