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Airport Customer Service Specialist — Perks
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-18
Listing for:
American Airlines
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
American Airlines in Springfield, IL is hiring a Customer Assistance Representative. The role focuses on greeting customers, guiding them through ticketing and kiosks, and ensuring safety and compliance at the airport.
Responsibilities include assisting with self-service check-in, managing queues, verifying travel documents, and supporting baggage handling. A Bachelor's degree is required and bilingual ability may be needed. Competitive hourly pay and benefits are offered.
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