Bilingual Customer Service Specialist – Claims
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-25
Listing for:
Zenith Insurance Company (United States)
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, Call Center / Support
Job Description & How to Apply Below
Zenith Insurance Company is seeking a customer service professional to work in a call center environment, handling a high volume of inbound calls from providers, claimants, policyholders and agents. You will explain Workers’ Compensation and related policies, analyze customer issues, and assist with online account access and password resets.
The role emphasizes strong communication, problem solving and the ability to work in a fast-paced, team-oriented setting.
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