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Continuing Education Support Specialist
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-08-23
Listing for:
Pearson
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Pearson is seeking a Customer Service Representative – Continuing Education to generate letters, handle inquiries via calls, chats and emails, and update course credits and contact information. You will interact with insurance clients, providers, and licensees to ensure smooth communications and timely processing.
The role requires 5+ years of customer service experience, strong Excel/Word skills, and excellent written and verbal communication.
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