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Service Operations Coordinator - Customer & Field Support
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-08-26
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Jobtailor is seeking a customer service and service coordination specialist to serve as the primary liaison between customers, Field Service Engineers, and internal teams. You will respond to inquiries via phone, email, and web-to-case, manage quotes, purchase orders, service requests, and coordinate scheduling and parts orders while maintaining accurate records in Salesforce and SAP.
This role emphasizes clear communication, cross-functional collaboration, and strong problem-solving skills to
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