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Customer Care & Solutions Specialist
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-09-01
Listing for:
Heartland Bank and Trust Company
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Bank Customer Service
Job Description & How to Apply Below
Heartland Bank and Trust Company is seeking a Customer Care Representative I in Illinois to assist customers via telephone, email, and chat. You will provide information on products and services, resolve issues, and promote bank offerings while maintaining strong relationships with customers.
The role emphasizes friendly communication, problem solving, and ongoing knowledge of banking products. Bilingual Spanish is preferred; HS diploma or GED with 1 year of related experience is desirable.
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