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Multi-Channel Customer Care Specialist
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-09-02
Listing for:
The Republic of Tea
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
The Republic of Tea is seeking a Customer Service Representative to deliver exceptional service to Citizens across multiple channels including phone, email, chat, and online portals. This entry-level, non-exempt role supports order processing, routine inquiries, and basic account maintenance while upholding service standards in a fast-paced environment.
Responsibilities include entering orders, maintaining customer data, and resolving routine questions.
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