Membership Marketing Manager

Founded by dentists in Chicago in 1865, the Illinois State Dental Society (ISDS) continues every year to build on its impressive history through achievements that not only improve the oral health of the public we serve, but also enhance the profession of dentistry and its membership t leaders in the state and local dental societies have paved the way for their successors to enjoy a bright future in organized dentistry.

The Illinois State Dental Society is made up of seven downstate districts and the Chicago District. The seven downstate districts are geographically divided while the Chicago Dental Society (CDS) has nine branches. From the seven downstate districts and the nine branches of CDS, ISDS elects its officers and trustees to administer the business of the  addition to representing the membership of ISDS throughout the state, the Illinois State Dental Society is the fifth largest membership state in the country, with the second highest market share amongst the five largest states.

At the national level, Illinois is well represented and respected over the years with its members holding officer and chair positions at various levels within the American Dental Association (ADA).

The Illinois State Dental Society has enjoyed an illustrious and accomplished history and holds a future full of promise due to the dedication and commitment of its members.

The Illinois State Dental Society is seeking a dynamic, enthusiastic and detail-oriented Membership Marketing Manager to develop and implement recruitment, retention and engagement strategies for all segments of ISDS membership.

A sales-focused and marketing-oriented individual would be well suited for this position. This position will serve as the primary liaison between ISDS and the three Illinois dental schools and students, as well as providing support to member volunteers and the twenty-two local dental societies throughout the state. The ideal candidate is a highly professional and personable self-starter who is able to complete tasks in an efficient manner and work comfortably with Society leaders, dental school administration, and ADA staff and leadership.

Member Recruitment and Retention Duties

• Develop and implement membership recruitment and retention plans to successfully increase membership.
• Maintain focus on all membership categories, while differentiating strategies for all dentists, hygienists and allied members.
• Develop relationships with the local dental societies in Illinois, three Illinois dental schools, Membership Committee, New Dentist Committee, and Diversity, Equity, and Inclusion Committee to aid in membership recruitment, retention and engagement of Illinois dentists.
• Develop programs and procedures and personally contact non-renewing members, non-members, and current members. This includes an in-house calling campaign for recruitment/renewals and to ensure up-to-date member information.
  
  This will include "cold calling" of nonmembers to recruit into membership and highlight member benefits.
• Help on the phone with members and nonmembers looking to renew their membership
• Work with the ADA Client Services department on implementation of national strategies and programs at the state and local levels.
• Develop specific strategies for the New Dentist and Dental Student segments of membership.
• Plan events and conferences targeted to new and early career dentists.
• Make routine visits to Illinois' three dental schools, arrange presentations and facilitate signing day to transition new graduates into ISDS membership.
• Build and maintain positive relationships with faculty and administration at all three dental schools.

Collaborate in the development of resources, publications, and marketing communications targeted to various segments of the ISDS membership and nonmembers.

• Collaborate with ISDS departments on a regular basis in planning and implementing membership campaigns and programs to highlight awareness on the benefits of membership.
• Work closely with the Member Benefits Committee and interact with endorsed vendors to align ISDS benefits to member needs.
  
  This will include the marketing of endorsed vendors to targeted segments of ISDS members and nonmembers.
• Regularly market and actively incentivize members to enroll in the ISDS autorenewal program for membership dues.
• Support the annual membership dues renewal process, aiding in the segmenting, messaging, and timing of…