Dental Front Office

Springfield Dental Care is seeking a Business Assistant to join our front office team! As a busy four-doctor practice, we are looking for a positive, flexible team member who thrives in a fast-paced environment and is committed to delivering exceptional customer service.

The ideal candidate is comfortable working both independently and collaboratively, can adapt to changing priorities, and enjoys building relationships with patients while creating a welcoming experience from check-in to check-out. Strong communication skills are essential, including the ability to confidently discuss treatment plans, insurance, and financial arrangements with patients. If you are organized, professional, and enjoy being part of a supportive team dedicated to excellent patient care, we would love to hear from you!

Monday 7 a.m.

- 4 p.m.

Tuesday 7 a.m.

- 5 p.m.

Wednesday 7 a.m.

- 5 p.m.

Thursday Off

Friday 7:30 a.m.

- 3 p.m.

Springfield Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 21 person team that thrives on collaboration, communication, and community
• Located on Wabash Ave next to Hae's Bakery and Coffee Shoppe

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant
, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards:
America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

• Greet and welcome patients as they enter the officeto create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays,and PTO (paid time off)
• Front loaded education and training, providing youtheopportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the…