Field Services Engineer

Plasmatreat is a global leader in atmospheric pressure plasma systems designed to prepare and treat surfaces of various materials such as plastic, metal, glass, and paper. Known for its innovative Openair‑Plasma® technology, the company serves a wide range of industries, including automotive, electronics, packaging, medical technology, and renewable energy. Plasmatreat systems enhance processes like bonding, painting, printing, and gasketing by modifying surface properties to meet specific requirements.

With technology centers across Germany, the USA, Canada, China, and Japan, Plasmatreat operates through an extensive network in over 30 countries worldwide.

This is a full-time, on‑site role for a Field Services Technician located in the Greater Chicago/Elgin Area. Responsibilities include providing field services, diagnosing and troubleshooting mechanical and technical issues, performing preventive maintenance, and delivering technical support to customers. The role also involves client interfacing to address inquiries, ensure customer satisfaction, and maintain long‑lasting relationships with clients.

• Experience in Field Service and customer site visits to install, maintain, or repair technical equipment
• Strong skills in Troubleshooting and Technical Support for identifying and resolving equipment or system issues (electrical & mechanical a must, ideally in systems controls)
• Proficiency in performing Preventive Maintenance to ensure system reliability and longevity
• Excellent Customer Service skills to interact effectively with clients and address their needs
• Strong communication and problem‑solving abilities
• Willingness to travel locally or regionally and work flexible hours as required
• Bachelor's degree or technical diploma in Engineering, Electronics, or a related field is preferred
• Experience in plasma technology, manufacturing, or the industrial sector is a plus