EPM Field Application Engineer

Responsibilities

• Identify and develop new business opportunities to maintain and grow the sales pipeline.
• Develop technical solutions to meet customer business needs.
• Communicate requirements for order fulfillment to sourcing and operations.
• Document competitors’ activities and assess potential market moves.
• Review and influence customer specifications to assure compliance and/or noted exceptions for development of equipment and service quotations.
• Make technical presentations to all levels of customer organization.
• Support development of engineering and installation work scopes, schedules and cost estimates to facilitate total scope project offerings.
• Put together quality and timely technical scope / solution / customer benefits that can be incorporated into proposal documents.
• Be responsible for technical leadership on all Field Service proposals, including identifying on-site material and labor requirements, job-site walks, customer bid reviews, specification reviews and competitive analysis.
• Provide input for NPI (New Product Introduction) programs and introduce new services / products to sales / service teams and clients.
• Contribute positively to regional sales, orders, profitability, and ITO (Inquiry TO Order) quality goals.
• Take lead role in the hand off process of new orders to operations for execution of the work scope.
• Support operations when necessary on post order technical needs and development of change order scopes and proposals.
• Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Engineers regarding ABB’s products/systems/applications.
• Overseeing and leading the analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs.
• Proposing the most suitable technical solutions for complex enquiries.
• Preparing and delivering technical presentations and demonstrations on complex product issues, to both internal staff and customers.

• Bachelor’s Degree in Engineering from an accredited college or university OR a High School Diploma / GED with a minimum of 10 years of experience with the application of Power Distribution upgrades, Relay upgrades, and Arc Flash Mitigation Solutions.
• Minimum of 7 years of experience in application engineering or field engineering in power delivery products and systems including a minimum of 5 years of experience working with customers in the oil & gas, metals, mining, paper, power generation, data center, commercial building or similar business segments.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Prior experience working with electrical contractors and/or understanding electrical contractor costing methodology.
• Prior experience with customer specifications review, proposal development, and contract development and negotiations.
• Prior experience in developing and writing specifications and proposals.
• Ability to bring an innovative approach to complicated problem solving.
• Strong customer mindset.