Events Team Member

Overview

Under the supervision of the Marketing Director, the Events Team Member is responsible for helping with event organization, and execution, concession operations and service, inventory control, ensuring the use of safe food handling practices, and promotional and community events with the highest level of customer service.

• Inventory
  • Maintains an appropriate and fresh inventory.
  • Informs the direct supervisor if they are running low on any product.
  • Understands what does and does not sell and uses analytic tools to make buying recommendations.
  • Takes initiative to recommend ways to continually increase sales and maximize profit.
• Cash Handling
  • Responsible for taking accurate customer cash and electronic payments.
  • Keeps the electronic transaction system updated.
  • Responsible for creating an end of shift, charting our start up cash/ revenue etc.
• Customer Service
  • Provide a high level of customer service while dealing with YMCA members, guests, staff, and event attendees.
  • Resolve problems or concerns, elevate situations to supervisor when needed.
  • Share any concerns and the approach with supervisor.
• Training
  • Opening and closing procedures
  • Food preparation techniques to ensure safety of food.
  • Cleaning responsibilities.
  • Operating the payments system.
  • What to do in case of emergency.
• Cleaning
  • Ensures all areas of food prep and serving are kept clean during operations.
  • Team members must clean all cooking surfaces, appliances and prep and serving equipment at the end of each day.
  • All supplies and equipment must be stored at the end of the shift per operations manual.
  • Follow all necessary steps provided by the public health department to keep our stand running.
• Safety
  • Keep as foundational the safety and well-being of all participants and attendees.
  • Know and adhere to all policies and guidelines.
• Leadership
  • Attend all staff meetings as scheduled.
  • Be a positive role model.
  • Incorporate Character Development into all aspects of the program.
  • Complete required training
• Member and Community Events
  • When scheduled for community events, be familiar with the tasks and purpose of the event and follow protocols and policies established for that event or activity.
• Engaging Community
• Inclusion
• Communication & Influence

• Minimum age requirement is 16 years. (15 with valid work permit)
• Ability to work effectively in a team environment.
• Responsibility to be dependable, on-time, and accurate in sales, inventory, and cash handling.
• Ability to learn quickly.
• Ability to work with integrity, discretion, and a professional approach.
• Ability to complete all required trainings within 60 days of employment, including but not limited to CPR, first aid, Living Our Cause, DCFS Mandated Report, IL Gateway Registry Modules and to maintain these certifications as current as outlined by regulations or requirements.

Full-Time:

• Free Family Membership
• Discounted Programming
• 8% Retirement for Vested Employees
• Optional Insurance plans including Health, Dental, Vision, and more
• Paid Leave for All

Part-Time

• Free 1 Parent Family Membership
• 8% Retirement for Vested Employees
• Paid Leave for All

USD $15.00 - USD $15.00 /Yr.