Statewide Technical Assistance Coordinator

Statewide Technical Assistance Coordinator

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

Position Overview:

Under general direction, functions as the Statewide Technical Assistance Coordinator for the Division of Behavioral Health and Recovery substance use services Technical Assistance unit. Confers with management to resolve payment and service delivery system problems and implements improvements. Organizes, plans, executes and interprets substance use policy and rules for the organization, DBHR staff and DHS staff. Reviews, evaluates and analyzes existing policies, procedures and quality assurance operational manuals for DBHR substance use programs.

Develops and delivers training to providers and staff to resolve areas of confusion and recurring misinterpretations of rules or misunderstanding of policies. Evaluates effectiveness of training and revises as appropriate. Serves as representative of DBHR for quality assurance programs and related provider functions as they relate to other DHS offices, federal and state agencies and the general public.

Essential Functions:

Serves as Statewide Technical Assistance Coordinator for the Division of Behavioral Health and Recovery (DBHR) substance use services Technical Assistance unit. Develops and interprets substance use policy, rules and training for providers, DBHR staff and DHS staff. Reviews, evaluates and analyzes existing licensure, Medicaid and grants billing policies, procedures and manuals regarding quality assurance operations for DBHR programs. Responds to internet communication regarding substance use disorder treatment Quality Assurance programs operated by organizations.

Serves as representative of DBHR substance use services for Quality Assurance programs and related provider functions as they relate to other DHS offices, federal and state agencies and the general public.

Minimum Qualifications:

Requires knowledge, skill and mental development equivalent to completion of four (4) years college with course work in business or public administration. Requires two (2) years of responsible administrative experience in a public or business organization. Specialized Skills Of the two (2) years of responsible administrative experience, requires two (2) years of experience in delivering substance use treatment services in an Illinois licensed substance use disorder treatment program.

Preferred Qualifications:

Two (2) years of experience in delivering substance use treatment services in an Illinois licensed substance use disorder treatment program. Two (2) years of professional experience in developing substance use disorder treatment programs that meet the diverse needs of clients in both public and private organizations. Two (2) years of professional experience in developing and delivering staff training on best practices for substance use treatment and applicable state regulations.

Two (2) years of professional experience in effectively applying critical thinking skills to ensure provider compliance with substance use treatment policies and relevant state regulations. Two (2) years of professional experience in collaborating with management to resolve issues and implement improvements. Two (2) years of professional experience in presenting and collaborating with various State and community groups.

Work Hours:

Monday - Friday, 8:30am - 5:00pm; 1-hour unpaid lunch

Headquarter

Location:

600 E Ash St, Springfield, Illinois, 62703

Division of Behavioral Health and Recovery Bureau of Licensure, Compliance and Monitoring Technical Assistance Work County:
Sangamon

Agency Contact: DHS.Hiring Unit

Posting Group:
Leadership & Management;
Social Services

About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

Application Instructions:
Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the  homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following…