Child Support Specialist Trainee

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Job Requisition :55969

BPIS: 11768, 11221, 09725
Opening Date: 09/23/2026
Closing Date: 10/07/2026
Agency: Department of Healthcare and Family Services
Class

Title:

CHILD SUPPORT SPECIALIST TRAINEE - 07200
Skill Option:None
Bilingual Option:None
Salary: Salary:
Anticipated Starting Salary (Effective 7/1/26) $4747 a month;
Full Range $4747 - $6446 a
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 3
Bargaining Unit Code:RC062 Technical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

• Under immediate supervision, participates in an agency-sponsored child support services training program of up
  to twelve months in duration
• Assists staff with calculating financial obligations and support balances related to child support accounts
• Receives training in and assists with interpreting and reviewing support orders, both judicial and administrative, forcase review and entry into the system
• Assists with resolving customer service issues through direct customer contact or with other state agencies, legal partners, etc., by phone, written correspondence, and e-mail
• Receives training in and assists with gathering data via face-to-face interviews and other sources and/or reviews
  and prepares petitions, including those from other IV-D agencies/jurisdictions for Custodial Parents (CPs)
• Assists with managing the establishment, modification, and enforcement of court orders
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
• Requires education and experience equivalent to four (4) years of college with coursework in psychology, sociology, social
  welfare, business administration, or finance or equivalent educational attainment in a related field; or education and
  experience equivalent to two (2) years of college with a minimum of eight (8) semester hours in finance and four (4) years of…