Program Manager-Outpatient Services – Springfield

Job Description

Family Guidance Centers, Inc. (FGC), a not‑for‑profit behavioral healthcare organization, treats and prevents substance use disorder and related problems. Since 1969, FGC’s comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and society. FGC is committed to innovation, accountability, and compassionate care to facilitate positive, lasting change.

Only external applicants are eligible for a $3,000 sign‑on bonus. The bonus is paid in two installments: $1,500 after 30 days of employment and $1,500 after six months.

• Provide direct supervision of all outpatient counselors and case managers.
• Clinically manage the outpatient program.
• Oversee the provision of quality clinical services and compliance with SUPR, USPO, and DCFS contractual obligations, and all FGC policies and procedures to ensure safe, efficient, and therapeutically effective client care.
• Coordinate with facility support services to ensure continuity of patient care.
• Ensure the clinic is consistently open for service on time and appropriately staffed.
• Assess and continuously improve the performance of care and services provided.
• Review and approve or disapprove continuing stay reviews at required intervals depending on level of care.
• Supervise documentation to ensure it reflects services and care provided to patients.

Monday‑Friday 8:00 a.m. – 4:30 p.m. with on‑call availability. Evenings, weekends, and additional hours are required. Minimum of 40 hours per week.

120 N. 11th St., Springfield, IL

$50,000‑$55,000, based on experience and certifications.

• Bachelor’s degree or equivalent, OR a minimum of five years’ experience in evidence‑based substance use disorder treatment services.
• Master’s degree in public health, administration, public policy, or related field preferred but not required.
• Experience in behavioral health, community health outreach, substance‑use harm reduction, withdrawal management programs, medication‑assisted treatment, and/or mobile healthcare services.

• IAO‑DAPCA Certified Alcohol and Other Drugs Counselor (CADC) required.
• Preferred: LPC, LSW, LCPC, or LCSW licensure.
• Current driver’s license and insurance required.

• Health Insurance
• Dental
• Vision
• Life Insurance
• EAP
• 401(k) pension plan
• Vacation, sick and personal days; paid holidays included.

Family Guidance Centers Inc. is a Drug‑Free Environment (including THC and/or CBD). DCFS clearance required.

Family Guidance Centers Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity, pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity, or religion.