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Crisis Specialist - Prt

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Memorial Health
Full Time position
Listed on 2026-03-01
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 27.52 - 42.65 USD Hourly USD 27.52 42.65 HOUR
Job Description & How to Apply Below
Position: CRISIS SPECIALIST - PRT

Overview

Conducts mental health crisis assessments and crisis intervention for persons of all ages seeking emergency psychiatric services in a hospital emergency department as part of the Psychiatric Response Team. Assesses patients’ level of suicide/harm risk and obtains any available collateral information to determine the most appropriate level of care in consultation with ED providers and psychiatrists. Consults and coordinates with medical staff in the ED and inpatient behavioral health unit to ensure patient needs are being appropriately addressed as a healthy disposition plan is created.

Coordinates and facilitates admission to inpatient units, when clinically appropriate. For those clients admitted at an MHS facility, completes insurance pre‑certification and ensures that all necessary legal paperwork is completed accurately. Working with a client in the least restrictive environment is promoted. Assists in coordinating the outpatient care of patients who are not in need of inpatient care and engages patients in developing their safety plan to help them manage future crises.

Completes clinical documentation within the electronic health record for all patients that are assessed.

Compensation

USD $27.52/Hr. – USD $42.65/Hr.

Location

Onsite in Springfield, IL

Shift

Night Shift: 7pm - 7am

Employee will adhere to the Memorial Health System (MHS) Code of Conduct, the MHS Ethics and Corporate Compliance Plan, MBH policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Integrity, Quality, and Stewardship that support our mission, vision and values.

Qualifications
  • Education:

    Bachelor’s degree in Social Work, Psychology, Counseling or closely related human service field from accredited university or meets the requirements of an MHP as defined by the Illinois Department of Human Services is required.
  • Master’s degree in Social Work, Psychology, Counseling or closely related human service field from an accredited university is preferred.
  • Experience:

    Prior experience working in mental health, crisis and/or hospital settings is preferred.
  • Other Knowledge/Skills/Abilities:
    Ability to pass background check and drug test required.
Responsibilities
  • Client Services:
    Develop initial preliminary assessment data including clients’ presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (according to DSM‑V) and/or to provide information and make appropriate referrals to other treatment resources in the community.
  • Provide direct service intervention for emergency department patients.
  • Implement crisis or pre‑crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Make appropriate referrals to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
  • Coordinate referrals to inpatient and outpatient levels of care for emergency psychiatric assessments.
  • Interview collateral contacts, previous and current treatment professionals, and significant others, as needed, to further assess appropriate plan of care.
  • Conduct screenings and facilitates referrals from local hospitals, other agencies and/or internal programs to the state psychiatric facility (AMMHC) when applicable.
  • Utilize MS Teams/Telehealth to conduct assessment of clients presenting to LMH, TMH and JMH with behavioral health concerns as requested by the ED providers.
  • Client Information System:
    Complete required administrative and legal paperwork (such as voluntary and involuntary paperwork, Case Openings, SMI/SED, Acknowledgment of Voluntary Admission, Insurance Pre‑Certifications, etc).
  • Collect necessary information for billing and fee collection.
  • Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
  • Document assessments directly into the hospital EHR, where applicable, and ensure ED is provided with copies of all documentation when not able to enter directly into the client record.
  • Complete…
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