Crisis Care Consultant

SUMMARY OF POSITION

This position is part of a 24/7/365 high volume, suicide prevention focused call team. Our department has been featured in a Time Magazine article detailing our team's efforts toward suicide prevention. As a part of this team, you'd be responsible for providing brief clinical screenings, risk assessments, safety planning, crisis intervention, and appropriate service linkage for individuals who are experiencing an acute mental health crisis.

This is an excellent position for recent graduates interested in providing support and demonstrating compassion toward others while being a part of a dynamic team of crisis care consultants.

• Demonstrate a high level of clinical knowledge and skill in providing telephonic clinical screenings, risk assessments, means restriction, and crisis intervention to callers.
• Conduct outreach calls to individuals assessed by mobile crisis to promote safety.
• Meet the ethical and clinical standards in compliance with all accreditation.
• Attend team meetings, in‑service training, supervision, and other quality assurance training.
• Demonstrate high‑level customer service skills and professional etiquette.
• Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Promote a departmental culture of cooperation and collaboration with other cross‑functional departments, community agencies, hospitals, mental health consumers, and the public at large.
• Assist in administrative tasks as needed.

• Effectively communicate via written, verbal, in person, and virtual methods.
• Demonstrates knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.

Education Level

Bachelor's Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist required.

Experience

One year preferred.

• Tuesday
  - Saturday 8:00 PM – 4:30 AM
• Sunday
  - Thursday 11:00 AM – 7:30 PM
• Wednesday
  - Sunday 5:00 PM – 1:30 AM
• Tuesday – Saturday 11:00 AM – 7:30 PM

• Standing – 20%
• Sitting – 80%
• Squatting – Occasional
• Kneeling – Occasional
• Bending – Occasional
• Driving – Occasional
• Lifting – Occasional

Full time

$16.50–$23.10

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.