Front Desk Coordinator

Job Title

Front Desk Coordinator

Axis Macon Clinic – Macon, GA 31210

Axis Spine & Pain, a Partner Care affiliated company

Axis Spine & Pain, founded in 2006, has grown into a leading interventional pain management practice in Central Georgia. Axis delivers exceptional patient care and offers minimally invasive treatment options for patients in Macon, Warner Robins, and Dublin, Georgia. Our multidisciplinary team of Board‑Certified physicians treats chronic pain with non‑surgical options to help patients live their best functional lives.

• Compassion – We genuinely care for the well‑being of our patients and each other and are committed to supporting each other with kindness and compassion.
• Accountability – We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
• Respect – We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
• Excellence – We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.

• Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
• Greeting patients.
• Collecting patient information.
• Verifying patient insurance.
• Maintaining patient accounts and records.
• Scheduling new patient appointments and follow‑up appointments.
• Cross‑trained to perform both front desk and basic medical assistant responsibilities to support clinic operations and patient care.
• Overseeing the reception area to ensure effective telephone and mail communications internally and externally to maintain a professional image.
• Upholds Partner Care’s core values of Compassion, Excellence, Integrity, Teamwork, Accountability, and Growth Mindset.

• High school diploma required.
• Previous work experience preferred.
• EMR – eClinicalworks experience preferred.
• Medical assisting experience preferred.

Competitive compensation and superior benefits including medical, dental, vision, 401(k), life/disability insurance, and more.

Partner Care is an equal‑opportunity employer dedicated to creating a workplace that is free of harassment and discrimination. Employment decisions are based solely on business needs, job requirements, and qualifications. Discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws is not tolerated.