Ophthalmic Technician​/Scribe

Job Description

The Ophthalmic Technician performs a range of duties which includes preparing the patient to see the physician (preliminary exam, medical history, and testing), preparation for examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting the physicians during minor surgical and laser procedures.

• Provides primary ophthalmic care to patients and acts as clinical assistant to the physician
• Performs complete ophthalmic history and preliminary exams, sub-specialty tests (refractions, VF test, Amslers, Muscle Testing, Pupil Examinations, Topography, OCT IOL Masters/Ascans, Optos Fundus Camera, etc.)
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
• Accurately records all information in EMR system according to established standards and physician requirements
• Prepares patients for ophthalmology examination by dilating pupils, changes in visual acuity, elevated extraocular pressure, or blood pressure and communicating results to Attending Physician
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues
• Performs set standard number of patient work-ups based on established times while maintaining quality of customer service
• Possesses a collaborative team-oriented attitude
• Possesses strong organizational skills
• Exhibits strong ability to be proactive and take initiative
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals