Collections Representative Job Springfield area,Illinois USA,Healthcare

Responsibilities

Lincoln Prairie Behavioral Health Center
is a 97-bed facility located in Springfield, Illinois. We are dedicated to providing youth with compassionate mental health treatment that encourages self-responsibility and personal growth. We are the only facility of our kind in Central Illinois! We provide psychiatric treatment to children and adolescents that present with a broad range of psychiatric and behavioral disorders. A clinically skilled multidisciplinary team works to partner with the youth and family to accomplish their goals in a supportive and therapeutic environment.

The Collections Representative is responsible for managing and resolving outstanding accounts receivable, ensuring timely collections of the balance after insurance. This role requires strong knowledge of inpatient hospital billing processes and a commitment to delivering excellent customer service.

Qualifications

Duties and Responsibilities:

Follow up on outstanding account balance after insurance.
Communicate with patients regarding financial responsibility and payment options.
Maintain accurate account documentation and updates in billing systems.
Provide excellent customer service in all interactions.
Reconciliation of daily attendance records to charge posting for IOP program.
School Billing accounts receivable documentation/record preparation.
Performs other duties as assigned/required by this position.

Benefit & Rewards Highlights

Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Tuition savings
Career development opportunities within UHS and its 300+ Subsidiaries!
Pet Insurance
More information is available on our Benefits Guest Website:

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit

Requirements:

Medical collections experience
Experience with IL insurance payers
Understanding of patient financial responsibility after insurance
Knowledge of UB claim forms and inpatient hospital billing processes
Education: High school diploma required

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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