Patient Access Representative (PAS) - Pediatric Oncology Clinic

Job Description Summary

To provide efficient, effective clerical duties and practice support through a variety of general office duties including answering phones, data entry, inventory control, registration and customer service. Enter accurate billing information into the patient accounting system and assist clinical staff in maintaining accurate medical records.

$20.80 - $31.20

Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. AMG offers a wide range of specialties and services and is dedicated to delivering exceptional care in the communities it serves.

• High school diploma or equivalent and years of registration, billing, or collection experience.
• Knowledge of third‑party payors.
• Strong medical terminology/background preferred.

Schedule:

Monday, Tuesday, Thursday, and Friday – 7:30 a.m. to 5:00 p.m. Occasional Wednesdays on holidays and weeks.

As a Patient Access Representative (PAR), you’ll play a vital role in the care team – supporting patients, technologists, nursing staff and physicians to ensure a seamless, compassionate experience every day.

• Patient Services:
  Provides efficient, high‑quality service to patients by verifying insurance information, , and insurance card. Report any issues through established channels and respond to patients’ needs while they wait for procedures.
• Clerical Duties:
  Assures that required reports are completed and distributed in a timely manner and develops skills, knowledge and professionalism by attending departmental and hospital committee meetings and continuing education programs.

• Ability to read, enter and retrieve information from the computer terminal.
• Must be able to perform physical tasks such as hearing the client, verbalizing instructions and possessing manual dexterity for data entry.
• Ability to function in a high volume, multiple‑task environment, and in a crowded or closely shared workspace.
• Exposure to ill patients.
• Ability to work under stressful conditions with demanding customers.
• Must lift to 20 pounds without help. For patient lifts over 35 pounds or when the patient is unable to assist, patient‑handling equipment is expected to be used with at least one other associate when available.

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