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Patient Experience Liaison — Hybrid (Chicago Area)

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: UChicago Medicine
Full Time position
Listed on 2026-08-04
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

UChicago Medicine is seeking a Patient Service Liaison in the Patient Family Insights department. This hybrid role requires coordinating care and guiding staff, patients, and visitors to appropriate resources across the system.

Responsibilities include analyzing patient feedback, resolving escalations, and ensuring compliance with state and federal regulations. Strong communication and collaboration with leadership are essential for improving the patient encounter.

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