Director of Pharmacy Operations

Director of Pharmacy Operations
- Specialty Pharmacy
- Elk Grove, IL

Schedule:

Full-time, hybrid

On-site Requirement:
Minimum of three days per week

Travel:
Up to 15%

We are seeking an experienced pharmacy leader to oversee and develop a team of specialty pharmacists across on-site and remote operations.

This position combines clinical leadership, team development, regulatory oversight, and operational strategy. You will help create a consistent clinical practice model, strengthen pharmacist performance, and ensure patients receive safe, high-quality support throughout their treatment journeys.

Lead and Develop the Pharmacy Team

• Provide leadership and oversight for specialty pharmacists across on-site and remote operations
• Recruit, onboard, train, coach, and retain highly qualified pharmacists
• Lead performance management, competency assessments, continuing education, and professional development
• Build a strong leadership pipeline and support succession planning
• Create staffing models that meet patient volume and service expectations as the organization grows
• Promote accountability, collaboration, engagement, and clinical excellence

• Develop a standardized clinical practice model for specialty pharmacy services
• Establish consistent workflows, documentation standards, and clinical best practices
• Ensure pharmacists provide high-quality patient education, clinical interventions, and therapy support
• Promote medication safety, error prevention, adverse-event reporting, and continuous improvement
• Monitor performance measures including dispensing accuracy, pharmacist productivity, clinical interventions, and patient satisfaction

• Maintain compliance with state and federal pharmacy regulations, payer requirements, and accreditation standards
• Serve as the pharmacy lead during audits and regulatory reviews
• Oversee corrective action plans and continuous quality-improvement initiatives
  
  Support specialty programs involving REMS, limited distribution drugs, and manufacturer-required services
• Identify opportunities to improve clinical consistency, operational performance, and patient care

• Partner with pharmacy fulfillment and therapy operations to align clinical, dispensing, and patient-access workflows
• Collaborate with nurses, providers, care managers, leadership, and external partners
• Help ensure patients experience a coordinated transition from prescription intake through ongoing therapy support
• Contribute to strategic planning and growth initiatives for specialty pharmacy services

• Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an ACPE-accredited institution
• Willingness to obtain additional state pharmacist licenses
• At least 10 years of pharmacy experience, including specialty pharmacy
• Five or more years of pharmacy leadership experience
• Strong knowledge of specialty pharmacy clinical services, patient-care workflows, and regulatory requirements
• Experience leading pharmacists in a specialty pharmacy or ambulatory care environment
• Experience with accredited specialty pharmacy programs
• Familiarity with REMS programs and limited distribution drug requirements
• Experience managing on-site and remote pharmacy employees
• Strong leadership, communication, organization, and problem-solving skills

A master’s degree in business, healthcare administration, or a related field and existing multistate pharmacist licensure are preferred.