Billing and Business Office Manager-Concordia Village-FT​/Days

Job Title

Provides oversight and direction for the business office functions at a life plan community to include billing, payroll, accounts payable and general business office functions

Manages private pay billing for all levels of care:
Independent Living (IL), Assisted Living (AL), Memory Care-AL (MC-AL), Care Center (CC or NCC), etc.

Processes collections for all private pay accounts

Maintains census in billing software for all levels assigned (resident demographic and billing information)

Processes information with long-term care (LTC) insurance companies as needed for residents who have LTC coverage

Coordinates bank deposits and posts private pay cash receipts for all levels of care

Coordinates with central billing office for processing of resident ACH transactions

Inputs monthly charges and sets up/maintain recurring charges (e.g. barber/beauty, meals, medical supplies, supplemental therapy, restorative therapy, laundry, activities, etc.)

Processes resident refunds

Processes and tracks resident deposits (in conjunction with the accountant assigned to your community)

Maintains resident trust account and mails quarterly statements

Processes month-end close of billing system for all levels assigned

Processes benevolent care adjustments

Manages Missouri Medicaid Personal Care Options billing (if your community is a certified provider for these services)

Attends transition of care meeting as needed

Processes and/or reviews all AP invoices/vouchers for correct coding prior to forwarding to Administrator for signature;
Ensures account coding of invoices corresponds to general ledger accounts for which the expenses are budgeted

Performs general business office functions including but not limited to:
Oversight and support of Receptionist staff;
Coordination of record retention and storage oversight;
Mail distribution;
Coordinate ordering of necessary office supplies;
May be responsible for maintaining keys;
Maintain and reconcile Petty Cash and Community Check book;
Coordinate completion of quarterly state CON reports (with Administrator);
Scheduling of administrative meetings, conference rooms, etc.

Scans, copies, files, and performs other general office tasks as assigned

Communicates regularly with others via telephone and e-mail

Assists residents, customers, and team members to understand resident statements

May be assigned the responsibility of updating resident face sheet information on an annual basis

May be assigned the responsibility of generating and distributing annual rate increase letters

May be assigned the following responsibilities:
Verifying and/or setting up resident billing detail to support creation of monthly statements or insurance claims (e.g. billing addresses, hospital data, insurance data, etc.);
Processing cash receipts

• Bachelor's degree in a business-related field preferable or comparable experience
• 1 - 3 years business office experience
• Strong computer skills including Microsoft Outlook, Excel, and Word

The physical activities and demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

Lifting up to 30 pounds;
Pushing/pulling 100 lbs. on wheels; A well-lighted and ventilated working area that has its own temperature control system (air conditioning and heat). The work will have some short notice requests, timelines for completion of tasks or reports and some major projects extending over months. Minimal exposure to infectious diseases and blood borne pathogens. Minimal exposure to chemicals and hazardous waste.

Minimal exposure to outside weather conditions.

Tier 2 job (167) pay grade: 13, $27.00/hour to $43.25/hour.

Eligible for shift differentials:
No.

All employees:
Paid Time Off (PTO) and PTO Sell-back, Retirement savings benefits with an employer match contribution, Education Financial Assistance, Employee Assistance Program (EAP), Wellness, Pay advances (Pay Activ), Caregiver support (TCARE), Leaves of Absence, Special retail deals and discounts (Perkspot), and Commuter support.

Part-time:
In addition to the benefits provided to all employees… Extended Sick Pay, Bereavement Pay, and Jury Duty Pay.

Full-time or Weekend Option:
In addition to the benefits provided to all employees and Part-time employees… Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Disability (Long-term and Short-term), Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance.