Accounts Receivable Representative

Job Description

Department: Revenue Cycle Management / Billing

About Us

We are an established mental health practice dedicated to providing high-quality behavioral health services to individuals, families, and communities throughout the Chicagoland area and suburbs. We are seeking a detail-oriented and experienced Accounts Receivable Representative to join our administrative team and help ensure accurate billing, collections, and revenue management.

Position Summary

The Accounts Receivable Specialist is responsible for managing insurance and patient accounts receivable, posting payments, communicating with the team about outstanding claims, and maintaining accurate financial records. The ideal candidate will have experience working with behavioral health or healthcare billing, strong data entry skills, and a thorough understanding of commercial insurance, Medicaid, Medicare, and managed care systems commonly utilized in the Chicagoland area.

Responsibilities

• Manage and maintain accounts receivable for insurance and patient accounts.
• Track, and work with the team on insurance claims to ensure timely reimbursement.
• Post insurance and patient payments accurately and reconcile accounts.
• Perform detailed data entry of patient, insurance, billing, and payment information.
• Review and correct billing errors to ensure claim accuracy.
• Communicate with insurance companies regarding claim status, authorizations, and reimbursement issues.
• Work closely with providers and administrative staff to resolve billing discrepancies.
• Monitor aging reports and proactively pursue outstanding balances.
• Maintain compliance with HIPAA and all applicable healthcare regulations.
• Assist with month-end reporting and other revenue cycle management functions.
• Document all account activity and collection efforts accurately.

Qualifications

• Minimum 1–2 years of accounts receivable, medical billing, or healthcare revenue cycle experience required.
• Experience working with mental health, behavioral health, or healthcare practices preferred.
• Knowledge of insurance billing processes, including commercial insurance, Medicaid, Medicare, and managed care plans.
• Familiarity with insurance portals and payer systems commonly used throughout the Chicagoland area.
• Strong data entry skills with a high degree of accuracy and attention to detail.
• Proficiency with Electronic Health Records (EHR), practice management software, and Google Office applications.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with behavioral health billing.
• Knowledge of Illinois Medicaid and local payer requirements.
• Familiarity with clearinghouses and claim management systems.
• Experience working with collections and aging account management.

Benefits

• Competitive salary based on experience.
• Paid time off and holidays.
• Health, dental, and vision insurance.
• Professional development opportunities.
• Supportive and collaborative work environment.
• 401 (K)
• Profit share

We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.

Well established private mental health practice with 5 locations in the Chicago land with over 50 clinicians.