Living Room FT Crisis Specialist​/Case Manager

We value our Hope Members . The pay needs to be right and relevant to the position . We conduct regular compensation a nalysis to reward our team fairly .

Work and life balance is important to us ! Our Hope Members enjoy 10 holidays, up to 20 vacation days, 6 personal days, 5 sick days, and new to this year...1 mental health day.

Our package is robust with Allied Insurance ( m edical, d ental , v ision ) , 403b Retirement - 2% Contribution, Flexible Spending Accounts, Health Savings Account, Short-Term and Long-Term D isability options , Life Insurance, and Pet Insurance.

We want Hope Members to learn and grow . We offer up to $2,500 annually in tui tion reimbursement. OHU support s educatio n al endeavors .

Our Hope Members strive for excellence in children and youth services. OHU supports them by providing opportunities to network and learn from leaders in the field at in-service days, conferences, and workshops.

We have a growth mindset. The OHU Promise is guiding us in significantly increasing services over the next six years. When a new or current position opens, we look first to advancing a Hope Member.

Position:Living Room FT Crisis Specialist/Case Manager

Location: Springfield, IL

Job :6594

# of Openings:0

Living Room Full-Time Crisis Specialist/Case Manager

Under the assigned supervisor, the Living Room Program Crisis Specialist/Case Manager provides on-site crisis intervention, case management, counseling, or mental health services to adults in accordance with the agency's policies and program guidelines. The Crisis Specialist/Case Manager works to alleviate or stabilize mental health and behavioral health symptoms in referred clients that impair their ability to adjust to home, community integration, or maintain living stability.

Services are provided to individuals in crisis on a 24/7/365 basis inside the Living Room location.

• Provides Crisis Intervention Services within scheduled shift. Program operates 24/7/365, so schedules include evenings, overnights, weekends, and holidays.
• Provides additional coverage on nights, weekends, and holidays as needed based on schedule or staffing requirements.
• Conducts In-Person Crisis/Safety Assessments with Peer Support professional
• Works with the Peer Support professional to use assessment tools to determine immediate level-of-care needs and the service array for referred clients.
• Facilitates linkage to necessary level of care for the individual in crisis, including but not limited to: psychiatric hospitals, shelter resources, food banks, insurance and medical resources, employment resources.
• Provides follow-up services after crisis, including but not limited to: linkages to resources, Mental Health Assessments, Treatment Plans, and other Case Management services under the guidelines of the agency’s trauma-informed Framework (ARC).
• Provides mental health stabilization and specific services according to funding source (such as Medicaid) where applicable.
• Completes required paperwork within established timelines and Medicaid-compliant documentation, including but not limited to: assessment documentation, case notes, creation and maintenance of physical client file
• Provides transportation for clients within program guidelines.
• Assists in the integration of all services provided for the client by serving as a central point of communications for service components during crisis
• Represents the agency at court hearings as necessary
• Performs other related duties as assigned.
• This list of essential functions is not intended to be exhaustive. One Hope United reserves the right to revise this job description as needed to comply with actual job requirements.

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