Bellperson Driver; Part- Time - President Abraham Lincoln Springfield, DoubleTree Hotel

Exceptional Hospitality Starts with You – As a Bell Clerk you will spread warmth by delivering memorable experiences.

• Provide exceptional phone support:
  Answer calls promptly and professionally, take orders and messages, coordinate guest requests with bell assistance.
• Verify guest details for delivery:
  Confirm room numbers and guest names in the computer system to ensure efficient and accurate delivery of luggage and items.
• Generate delivery lists:
  Create and distribute room lists for arrivals, bag pulls, and deliveries.
• Handle guest belongings with care:
  Safely lift and transport guest luggage and packages from service vehicles and dolly carts to storage or guest delivery areas.
• Resolve guest concerns:
  Address issues such as lost or damaged luggage, ensuring prompt resolution.

A passion for spreading the light and warmth of Hospitality, acting with Integrity, inspiring through Leadership, teamwork, ownership, accountability, and a focus on the Now.

• Travel perks: 110 nights of deeply discounted travel, room rates as low as $40/night at Hilton hotels.
• Employee Stock Purchase Program (ESPP) – 15% discount on Hilton shares.
• Paid parental leave for eligible team members, partners and adoptive parents.
• Dedicated caregiving concierge services.
• Crisis concierge support.
• Mental health resources: free counseling through Employee Assistance Program.
• Generous paid time off (PTO).
• Health & welfare benefits: health plans, dental, eye care.
• Retirement plans for financial security.
• Benefits may vary by location and are subject to specific program terms.