Banquet Houseperson

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, the heart of London, and the deserts of the United Arab Emirates.

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, offering a multi‑million dollar pan-Latin restaurant and tequila bar, Toro. The property features beautifully appointed guestrooms, spacious suites, newly renovated rooms, a Fairmont Gold Lounge, seasonal pop-ups and luxury event space.

• Consistently offer professional, friendly and engaging service
• Maintain the cleanliness of banquet rooms, hallways, storage and service areas
• Lift and store tables, chairs, and staging efficiently and safely
• Set‑up, maintain and break down banquet/meeting rooms
• Follow directions from banquet event orders for assigned banquet/meetings
• Report needed repairs of unsafe equipment and/or conditions
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies
• Other duties as assigned

• Previous guest service experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem‑solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast‑paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Constant standing and walking throughout shift
• Constant lifting and occasionally lifting up to 40 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Range: $26.77 per hour

Successful candidates must be legally eligible to work in the United States.

Enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

• Respect:
  We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence:
  We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging:
  We celebrate our differences. We support each other and we always stand together.
• Empowerment:
  We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity:
  We build trust through mutual respect and being authentic.

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.