Talent Acquisition Operations AI Enablement Lead

Talent Acquisition Operations AI Enablement Lead

Hybrid role with flexible work from one of Better Up’s office hubs at least two days per week (or eight days per month). US hubs:
Austin, TX;
New York City, NY;
San Francisco, CA;
Washington, DC metro area. Europe hubs:
London, UK;
Amsterdam, NL. Applicants must commit to this structure.

• Own the recruiting tech stack – adoption, configuration, integrations, and continuous evolution across Better Up’s current stack including Ashby, Linked In Recruiter, Zapier, Guide, Ezra, Slack, etc.
• Work with the Head of Talent to develop and execute a strategic roadmap for recruiting operations
• Optimize and enable team around recruiting systems (ATS, scheduling and sourcing tools, and Claude) to enhance recruiter effectiveness
• Drive full adoption and best‑practice usage across all recruiting tools
• Build and maintain integrations between Ashby, Slack, Guide, Claude and Zapier
• Evaluate and recommend new tooling as the team scales – with a bias toward measurable ROI
• Own data hygiene and ATS configuration to ensure clean, reportable pipeline data
• Design recruiting workflows end‑to‑end with AI embedded where it provides genuine leverage
• Partner with IT, Legal, and Info Sec to establish governance frameworks that enable responsible AI scaling across the recruiting function
• Own the TA metrics framework: time‑to‑fill, funnel conversion, recruiter productivity, hiring manager satisfaction and candidate experience
• Build and maintain pipeline dashboards in Ashby and connected AI tools
• Surface actionable insights from recruiting data – recommendations, not just reports
• Support headcount planning and forecasting with reliable, auditable data

• 8+ years of experience in talent operations, recruiting operations, or a closely related field
• Demonstrated experience owning or administering an ATS (Ashby, Greenhouse, Lever, or equivalent) at an organizational level
• Experience implementing AI tooling for recruiting teams
• Hands‑on experience building and maintaining integrations between HR/TA tools using automation platforms (Zapier, Make, or similar)
• Proficiency with data analysis and reporting – experience building and interpreting recruiting metrics dashboards independently
• Working knowledge of LLM APIs, prompt engineering, or AI‑augmented workflows in a professional context
• Strong written and verbal communication skills; ability to translate technical workflows into clear guidance for non‑technical stakeholders
• 2+ years as a full‑cycle recruiter or sourcer – firsthand experience with workflow pain points
• Deep understanding of great candidate experience requirements
• Comfortable owning process design, not just executing within it
• Enough recruiting context to translate hiring manager frustration into a workflow fix without a translator in the room
• Experience with LLM APIs, prompt engineering, and AI‑augmented workflows
• Familiarity with recruiting systems including Ashby, Guide, Ezra, Linked In, etc.
• Systems thinker – considers data flows, failure states, and iteration loops
• Anticipates industry‑shifting AI capabilities and positions Better Up to leverage them ahead of competitors
• Leads enterprise‑wide AI transformation initiatives that span multiple functions and business units
• Proven maker mindset – ship small, instrument what you build, iterate based on real usage
• Built point solutions before, knowing difference between quick win and future liability
• Approach problems user‑first: recruiter experience and candidate experience equally in scope
• Ready to prototype solutions mentally from problem statements

• Access to Better Up coaching for you and a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 Better Up Inner Workdays
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company‑wide Summer & Winter breaks
• Year‑round charitable contribution of your choice on behalf of Better Up
• 401(k) self‑contribution

New York City, San Francisco, and Seattle: $168,000 – $210,000

All other locations: $151,200 – $189,000

Better Up Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, Better Up Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.