Lead, Engineering Operations

Lead, Engineering Operations

At Under Armour, we are committed to empowering those who strive for more, and the company's values – Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality – serve as both a roadmap for our teams and the qualities expected of every teammate.

Our values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. They are rallying cries that remind us why we're here and fuel everything we do.

Our pursuit of better begins with innovation and the team’s mission of being the best. With us, you get the freedom to go further – no matter your role. That means developing, delivering, and selling the state‑of‑the‑art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site.

The Lead, Engineering Operations provides strategic, technical, and operational leadership across Under Armour’s core e-commerce engineering and service delivery ecosystems. This role oversees the coordinated execution of both an operational delivery team and a dedicated engineering team to ensure aligned priorities, consistent service health, and the maturation of foundational engineering capabilities.

• Provide leadership to both an operational team and an engineering team, ensuring clarity of priorities and cohesive execution.
• Drive technical direction and engineering practices that support reliability and long‑term architectural alignment.
• Provide leadership across the SRE function by coordinating with internal SRE partners and augmenting SRE capabilities through a partner‑supported delivery model.

• Lead operational readiness, governance, and service execution.
• Own the strategic relationship and operational partnership for Under Armour’s primary observability platform.

• Champion service availability, resiliency, and performance.
• Lead incident response and long‑term corrective action.

• Oversee execution across engineering and operational commitments.
• Act as the senior operational point of contact for a primary vendor partner.

• Provide coaching and technical guidance across contributors.
• Lead vendor and partner execution.

• Serve as the connector between engineering, product, security, and business.
• Continuous Improvement & Operational Maturity:
  Identify opportunities for automation and improved observability.
  Drive long‑term operational and engineering maturity improvements.

• 8–10+ years across engineering operations, SRE, platform engineering, or similar fields.
• Demonstrated leadership of engineering and operational teams.
• Strong background in observability, automation, and incident management.
• Serves as the enterprise Datadog product owner and internal champion, setting observability standards, driving adoption, defining the roadmap, and managing the vendor partnership.
• Demonstrated experience leading MSP‑based delivery teams, including SOW and contract governance, capacity planning, KPI/SLA management, and vendor performance oversight.

• Location:
  
  Fully Remote
• Work Schedule:
  
  Fully Remote
• Travel:
  Less than 10%
• Licenses/Certifications:
  
  N/A
• Sponsorship Eligibility: UA does not offer sponsorship of job applicants for employment‑based work authorization for this position at this time.

• No relocation provided

$–$ USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

• Paid "UA Give Back" Volunteer Days:
  Work alongside your team to support initiatives in your local community
• Under Armour Merchandise Discounts
• Competiti…