Business Analyst; Salesforce
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-02-12
Listing for:
The Judge Group
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
Data Analyst, IT Business Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Our client is seeking a Salesforce Business Analyst with a background in Sales and Service Cloud, with a strong emphasis on business processes, reporting and analytics.
This is a contract position that is hybrid to Riverwoods, IL.
RESPONSIBILITIES:- Translate business needs into scalable Salesforce reporting solutions, dashboards, and KPIs for sales and service teams.
- Design, build, and maintain Salesforce reports, dashboards, and advanced reports to track pipeline, opportunities, case volumes, SLA metrics, and customer satisfaction.
- Configure and optimize Sales and Service Cloud objects, fields, validation rules, and security permissions to ensure accurate data capture for reporting.
- Develop data models and data quality controls, perform data cleansing.
- Onboarding/Training end users on new and updated reports and dashboards.
- Partner with IT and data analytics teams to integrate Salesforce data with external systems as needed for comprehensive reporting.
- Create and maintain documentation, including data dictionaries, report catalogs, and governance policies.
- Salesforce, Tableau, and Snowflake experience preferred.
Pay: 50-58/hr W2
Seniority levelMid-Senior level
Employment typeContract
Job functionAnalyst
Benefits- Medical insurance
- Vision insurance
- 401(k)
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