Full Stack Support Engineer

Overview

Optomi, in partnership with a one of our clients in the manufacturing industry, is seeking a Full Stack Support Engineer to join a dynamic and innovative environment supporting critical applications and infrastructure.

Must be able to work on W2 without sponsorship!

• Long-term project opportunities with multi-year runway and potential to convert to a full time employee!
• Hybrid work model with flexibility to collaborate on-site 2–3 days per week
• Exposure to cutting-edge technologies such as AWS, Snowflake, and Sage Maker
• A collaborative team culture with global partnerships

• Strong troubleshooting skills across infrastructure, data pipelines, APIs, and applications
• Proficiency in Python;
  Java experience is a plus
• Familiarity with AWS services such as Lambda, SNS/SQS, S3, RDS/Dynamo
  
  DB, and Cloud Watch
• Comfort with data platforms like Snowflake and resolving data quality issues
• Experience in Agile workflows and ticket management using Azure Dev Ops

• Provide Tier 2 technical support for mission-critical applications
• Troubleshoot and resolve incidents, collaborating with Tier 3, SREs, and other teams
• Automate repetitive tasks and contribute to operational improvements
• Enhance monitoring practices and address systemic issues proactively
• Document processes, create runbooks, and contribute to knowledge transfer
• Participate in on-call rotation for global coverage (infrequent, 5 PM – 11 PM CST)