Systems Engineer

Description

Title: Systems Engineer

Location: Remote - US

Compensation: $95,000

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams.

We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at:

The Systems Engineer is responsible for the implementation, administration, and day-to‑day operation of enterprise cloud services, with a primary focus on FedRAMP/GovRAMP‑regulated environments.

This role supports the ongoing operation of secure, compliant, and scalable platforms across AWS and Azure, ensuring systems are properly maintained, monitored, and aligned with federal regulatory and audit requirements. The engineer executes operational tasks, supports compliance activities, and ensures the stability and performance of the PSIGov environment.

The role partners closely with senior engineers, security, Dev Ops, and compliance teams to support a resilient and compliant federal platform.

• Support the operation and maintenance of cloud infrastructure and services within FedRAMP/GovRAMP boundaries.

• Assist in onboarding new federal clients and systems into the platform following established standards and processes.

• Execute operational tasks to ensure systems remain stable, secure, and compliant.

• Support implementation and maintenance of NIST 800‑53 controls within regulated environments.

• Execute Continuous Monitoring (Con Mon) activities, including evidence collection and remediation tracking.

• Ensure operational activities align with FedRAMP/GovRAMP requirements and audit expectations.

• Perform day‑to‑day administration of cloud infrastructure, ensuring availability, performance, and security.

• Respond to incidents, troubleshoot issues, and support resolution of infrastructure and platform problems.

• Identify and escalate risks or issues that may impact system availability or compliance posture.

• Administer Active Directory and identity management systems, including user provisioning, onboarding, and access changes.

• Execute IAM processes, ensuring adherence to least privilege and access control requirements.

• Support enforcement of security policies, patching, and system hardening activities.

• Support core services including compute, networking, storage, DNS, and domain services.

• Assist in maintaining enterprise services such as email integration, certificates, and domain infrastructure.

• Follow established procedures for maintaining system reliability and compliance.

• Manage and support Ivanti and Service Now workflows, including ticket resolution and process execution.

• Perform system patching, updates, and routine maintenance across the environment.

Ensure system configuration and operational tasks are completed accurately and consistently

• Work closely with senior engineers to execute platform improvements and operational changes.

• Maintain accurate documentation of system configurations, processes, and procedures.

• Provide clear updates on work…