Director BL Testing – Process Optimization and Automation

General information

# 22243

Remote? No

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work‑life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

We are seeking an ambitious, automation‑first leader who can identify high‑impact opportunities and deliver reliable and scalable automations through robotic process automation, agentic AI, and workflow automation. As Director, BL Testing - Process Optimization and Automation, you will lead the BL Testing team in defining and executing the Automation Roadmap. In this role, you will partner closely with the broader BL Process Optimization and Automation organization to automate existing routines, streamline end‑to‑end workflows, and uncover new opportunities to drive incremental value through optimization and intelligent automation.

Ally Work locations for this role are Detroit, MI, Charlotte, NC, Jacksonville, FL, Cranberry Twp, PA, Downers Grove, IL, Lewisville, TX, Little Rock, AR, or Plano, TX.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

• Own and evolve the Automation Roadmap, driving clear milestones and measurable progress.
• Partner with the broader BL Testing team to identify, prioritize, and deliver automation opportunities across key workflows.
• Collaborate with the BL Process Optimization and Automation organization to identify and implement the most effective automation tools, and lead implementation for BL Testing.
• Develop concise executive‑ready PowerPoint updates that clearly communicate roadmap status, outcomes, risks, and next steps.
• Define automation strategy, scope, and success metrics; ensure alignment to business priorities.
• Drive stakeholder engagement and change management to support adoption.

• 9+ years of relevant experience or equivalent combination of education and experience
• High school Diploma or GED equivalent

• 10+ years experience within financial services strongly preferred
• RPA Developer Certification preferred
• Experience in the development of Robotic Process Automation technology preferred
• Working knowledge of agentic AI, Claude Code, and development platforms such as OPENAI or Automation Anywhere
• Ability to perform end‑to‑end process decomposition (as‑is/to‑be), converting business workflows into discrete automation requirements, user stories, and technical specifications (inputs/outputs, decision logic, exceptions, controls, and SLAs).
• Intellectual curiosity and continuous‑learning mindset: proactively investigate root causes, ask incisive “why/what‑if” questions, stay current on automation/AI and process‑improvement techniques, and translate new insights into testable pilots, proof of concepts, and scalable improvements.
• Proven ability to operate in dynamic environments—rapidly reassess priorities, manage ambiguity, and lead organizational change through successful delivery and adoption of new processes, tools, and automation solutions.
• Strong analytical and communication skills, including the ability to synthesize complex technical findings into clear written deliverables and executive‑ready narratives.
• Ability to translate the BL Testing strategy into actionable process improvement / automation opportunities.

Ally's compensation program offers market‑competitive base pay and pay‑for‑performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life,…