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ITIL Specialist, Mid - Federal ITSM Process Optimizer
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-05-30
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for an ITIL Specialist, Mid in Springfield, Illinois. This role leads the implementation of ITIL-aligned service management processes to enhance IT service stability and performance. Responsibilities include analyzing workflows, publishing process documentation, and defining KPIs.
The ideal candidate has 4-7 years of IT service management experience and a bachelor's degree in a related field, along with proficiency in management tools. The position offers a competitive salary range of $110,000 to $142,437.
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