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Technical Support IT Support

Enterprise SaaS Support & Solutions Leader

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Itron, Inc.
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A modern technology firm is seeking a Technical Support & Solutions Manager to enhance support functions for enterprise clients. This role involves designing scalable support processes, managing escalations, and leading a global team. Candidates should have extensive experience in enterprise SaaS support and expertise with support tools. The position includes a strong emphasis on customer communication and collaborative problem-solving as the company expands its enterprise customer base.
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