Customer Solutions Engineer

Outcome is an AI-enabled workflow solution tailored for the real estate industry. By transforming data into actionable intelligence, reports, automations, and results, Outcome empowers businesses to operate more efficiently. Trusted by leading commercial real estate (CRE) firms, our platform helps teams save time, minimize errors, and make informed decisions faster. Outcome's mission is to enable professionals to focus on impactful, strategic work and operate at the speed of insight.

Learn more comelabs.ai.

This is a full-time, on-site role located in Chicago, Il, for a Forward Deployment Engineer. The primary responsibilities include managing system integrations, providing technical support to streamline deployments, troubleshooting complex issues, and optimizing operational systems for enhanced effectiveness. The engineer will work closely with clients and internal teams to ensure seamless implementation and functionality of the technology solutions provided by the company.

• 3+ years working directly with external customers in technical engagements
• Experience in a customer-facing technical role
• Demonstrated experience working directly with customers in live or field environments
• Hands On Engineering Experience in Production
• Experience with System Integration and deployment processes
• Familiarity with Operating Systems and their configurations
• Strong problem-solving and analytical skills
• Exceptional communication and interpersonal abilities
• Ability to Translate Business Problems to Technical Solutions
• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred

• Authorized to work in the United States