Information Technology Field Technician

Field Technician / Onsite / Downers Grove, IL / 80% Travel in the Midwest

Our client is the largest contract manufacturer of food products in the US, specializing in baked goods, snacks, and nutrition bars for major brands. This Field Technician will be based out of the Chicago area with additional travel throughout the Midwest.

Contract Duration: 3-4+ months, potential extension

• Desktop and end user computing support concepts and best practices.
• Microsoft Windows operating systems and standard enterprise productivity tools.
• Hardware components and peripherals including printers, scanners, mobile devices, and specialty equipment
• Networking concepts including cabling, switches, wireless access, and connectivity troubleshooting.

• Provide escalation support for end user hardware, software, and connectivity issues originating from the Service Desk or self-identified in company sites.
• Deliver hands-on, site specific support for laptops, desktops, mobile devices, peripherals, and user workstations, including side by side support with end users.
• Support manufacturing and operational technology environments, including SAP workstations, barcode scanners, badge and access systems, camera systems, time clocks, and specialized production user stations.
• Install, configure, move, add, and replace end user equipment and supporting infrastructure as required.
• Perform advanced troubleshooting and root cause analysis of hardware, software, operating system, application, and connectivity issues.
• Image, test, validate, and certify PCs, applications, peripherals, and network connectivity prior to deployment or return to service.

• Primary location is in the Chicago area but would travel 3 weeks a month.
• Tech would do 1 site visit per year/per location for about 3-5 days.
• Frequent travel to company locations as business needs require.

• Medical Insurance - Four medical plans to choose from for you and your family
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Legal and Identity Protection Plans
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy.

Applicants need to make their needs known in advance.